frequently asked questions
Where is Tiny Totes World based?
We’re proudly based on the sunny Gold Coast, Australia!
How long does shipping take?
We offer fast shipping Australia-wide with delivery times between 3 to 6 business days.
Do you provide tracking?
Absolutely! You’ll receive your Australia Post tracking ID within 24 hours of your order being processed.
Do you have a physical store or showroom?
No – and that’s how we keep our prices low! We don’t have a showroom or pushy salespeople. We operate 100% online to pass the savings directly to you.
Is there a warranty on your products?
Yes! Every product comes with a 12-month warranty for your peace of mind.
Can I return my order?
We want you to love your order – if you're not 100% happy, contact us and we’ll help sort out a return or exchange that works for you.
How do I contact your support team?
You can reach out to us anytime via our contact page or live chat for fast, friendly assistance.
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